Privacy and Policy
Welcome to Brightspace
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
Personal Information
We collect personal information such as your name, email address, phone number, and payment details when you create an account or book a service. This information is necessary to provide you with our services.
Usage Data
We automatically collect data about how you interact with our platform, including your IP address, browser type, pages visited, and the duration of your visit. This helps us improve our services and user experience.
Cookies
We use cookies to enhance your experience on our platform. Cookies help us remember your preferences and provide personalized content. You can disable cookies in your browser settings, but this may affect your ability to use certain features.
2. How We Use Your Information
Service Delivery
We use your personal information to provide and manage the services you request, including booking appointments, processing payments, and communicating with you about your account.
Improving Our Services
We analyze usage data to improve our platform, develop new features, and ensure a seamless experience for all users.
Marketing and Communication
With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our services. You can opt out of these communications at any time.
3. Data Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and customer support platforms. These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change and ensure your data remains protected.
4. Data Security
Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. These include encryption, secure servers, and regular security audits.
Your Responsibilities
You are responsible for keeping your account credentials secure and not sharing them with others. If you suspect unauthorized access to your account, please contact us immediately.
5. Your Rights
Access and Correction
You have the right to access and update your personal information at any time through your account settings. If you need assistance, please contact our support team.
Data Deletion
You can request the deletion of your personal information, subject to legal obligations. We will process your request within 30 days.
Opt-Out
You can opt out of receiving marketing communications at any time by updating your preferences in your account or clicking the unsubscribe link in our emails.
6. Changes to This Policy
Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will become effective immediately upon publication. We encourage you to review this policy periodically.
7. Contact Us
Support
If you have any questions or concerns about this Privacy Policy, please contact our support team at [email protected]. We are available to assist you during business hours.